Just completed my up and down journey in Tejas exp (same day) and my observations:
1. Cleanliness - 5/5 . The OBHS is quite active. Once the trai reaches KRMI, gates are closed and again opened at 1400 hrs (normally it reaches by 1330 hrs). In this 40 mins all the used glasses, bottles are collected (except newspapers) and train is again cleaned and moped. In 40 mins its again spic and span.
2. Bathrooms - 5/5 , Quite clean. Sensor based hand wash dropper and taps work well. In 1-2...
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coaches, handwash sensors were not working so manual ones were present.
3. Food - 4.5/5, Had the lunch been hot, it deserved 5/5. Food is great and meals are provided timely. Tasted both veg and non veg and it was good.
CSMT - KRMI -
0600 hrs - morning tea with marie biscuit
0645 hrs - Breakfast (2 idli, 2 vada, sambhar, chutney, salt, mango drink)
1100 hrs - Soup
1145 hrs - lunch (rice, 3 big roomali rotis, paneer subzi, sheera, solkadi, daal)
KRMI - CSMT-
1500 hrs - snacks (kachori, haldiram khatta meetha, sauce, cream biscuit, tea)
1830 hrs - Soup
1915 hrs - Dinner (same as lunch, paneer replaced by chicken in non veg)
NOTE - NO TIPS ASKED BY ANY STAFF.
4. Punctuality - 5/5, Delayed by 15-20 min at intermediate stn but reaches early or on time at destination.
5. Railfanning - Do I need to tell anything? Travels via Konkan.
6. Comfort - 4/5, seats are quite comfortable. Entertainment option works well but movie and song choices are limited. 6-8 movies and 20-25 songs.
AND yes, one more thing to add,
7. Safety - 5/5, Though no RPFs present but it still feels secure. The automatic gates only open at scheduled stoppages and not at the places of crossing/unscheduled ones (disappointing for RFs). The TTEs make rounds almost every 30-60 mins and make sure no one creates any ruckus. The attendants are also friendly and talk to you with a smile and are always present in every coach to help you. Plus the working CCTV cameras in the coach helps enhance safety.

Please find my observations based on my travel from Thane to Ratnagiri in Chair Car compartment listed below:
1. Coaches and Cleanliness: This is the cleanest train I have ever travelled on Indian Railways. The coaches are top notch in terms of cleanliness which would make you fall in love with the train in first place. The interiors are fabulous and you would be in awe of the facilities provided. They sprayed Air Freshner throughout the coach in the middle of the journey which was a surprise. The windows were very clean which enabled us to enjoy the scenic Konkan landscapes clearly.
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Interior and Comfort: This was one of the most comfortable journeys I have ever undertaken on the Indian Railways. There are none or very less jerks felt throughout the journey.
a. SEAT AND LEGSPACE: There is ample legroom and the pushback seats are really comfortable. The legspace is way more than that in economy class of flights with space to move out even with the co-passenger being seated.
b. CHARGING POINTS: One charging point is provided per seat in addition to a point for charging laptop in each row. Plugin your USB chord in the charging point and connect it to your phone to get charged.
c. ENTERTAINMENT SYSTEM: The touchscreen entertainment system provided for each seat is satisfactory enough and serves the purpose well. Due to the recent theft of headphones, you are charged Rs.30 if you require one.
d. LUGGAGE RACKS: Travelling in other Intercity Express trains on 2S and CC Coaches had me in a bit of worry whether the space for keeping luggage would be enough. The luggage Racks are large and wide enough to cater large trolley suitcases as well.
e. FOOD TABLE: A compact foldable food table provided per seat can be used while having food.
f. SLIDING DOORS: The vertical sliding doors are a big plus in this train which makes the task of getting into the coaches with big luggage effortless.
g. LED LIGHTS AND ATTENDANT ON CALL: LED Reading lights are provided for each seat. There is a button to call the attendant(like in Flights) in case of any requirement.
3. Toilets: It is equipped with Bio-toilets and they are satisfactory if not great. The much hyped automatic soap-dispensers were missing and replaced with the traditional manual ones. The sensor based touch-free basin taps worked really well. The toilet occupancy indicators were dysfunctional during our journey. There is a foldabe seat present near the automatic door which is really helpful if the toilets are full and you have to wait for your turn. Passengers must use flush before and after using the bio-toilets.
4. Automatic Doors: This is the only category of train on Indian Railways equipped with automatic sliding doors which is a big plus in terms of safety. However, passengers must be equally careful while boarding/de-boarding. There is a switch inside the coach which can be used to manually control the door. Ask the attendants present at each to open them for you incase you are left out.
5. Train Captains/TTE: There are train captains allotted for each coach on this train who are pleasant to talk to. If you have any issues/problems in regards to the journey, feel free to consult them.
6. WIFI: The WIFI was not available during our travel.
7. Food: We opted out of the catering as a result and as a result, our fare was reduced by Rs.140. In my opinion, the catering charges are really high and the railways need to look into it. We opted for the tea kit onboard which included Milk powder, tea bag and McVities marie biscuit(3 nos). The tea was tasteless and I regret paying 20 Rs for the kit.
8. Speed/Punctuality: Punctuality is the only area where I was a bit disappointed. Being a premium train, I expected it to get the highest priority and reach all the stops on time. Our train reached the destination(Ratnagiri) 45 minutes late during the monsoon period, which is great for a regular express/superfast trains but for a premium express the expectations were high from my side.
9. Fare: I paid Rs.785(incl of everything) for my journey from Thane to Ratnagiri and was not at all disappointed paying a premium fare. It was really value for each penny paid and I am looking forward to more journeys by Tejas Express in the future.
10. Railfanning: A great train for railfanning as it covers the heavenly Konkan stretch during the daytime. It hits 100 KMPH continuously in many stretches. The only disappointment(from a railfan's perspective) is the automatic doors which don't open en-route stations where the train is halted for crossings. The additional stoppage at Chiplun has really come as a boon for us Railfans.
Travelling in Tejas Express should definitely be in each Railfan's bucketlist.
The Indian Railways have done their bit in providing premium and comfortable facilities for us. It is finally our duty to make proper use of them.
Have a premium and safe journey.

Really an excellent train this. It has been criticised for its high fare, but it is totally worth the amount paid. The food right from the breakfast is really good. They try to serve regional products such as kokam juice and it is really tasty. The train is very clean including the toilets, and with features like automatic soap dispenser, you just feel that you’re having a very different experience. This train is given the highest priority across the KR, and more often than not reached KRMI before time.

Here’s how I’ve...
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rated it -:

Food- 5/5
Cleanliness- 5/5
Punctuality- 5/5
On board Entertainment- 4/5