2 days back i went to vadodara station to book a prs ticket and there was a lady standing ahead of me..she wanted to book a ticket from bct to brc in 2S in karnavati express for a date mstly in 1st week of may..it was wl 20 and the lady asked the reservation clerk about the confirmation..Rather than replying her about the situation he was busy advertising DD and literally forced her to book the ticket in CC of DD..And eventually that lady ended up booking her ticket in DD rather than 2S of karnavati..These days even trains need to be promoted on large basis :p