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Blog Entry# 3937675
Posted: Oct 25 2018 (17:55)

2 Responses
Last Response: Oct 31 2018 (20:16)
Rail News
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Commentary/Human Interest
WR/Western
Oct 25 2018 (17:55)   Here’s what users say about the railways’ unreserved ticketing system app

Anupam Enosh Sarkar^~   27783 news posts
Entry# 3937675   News Entry# 366547         Tags   Past Edits
UTS app users say money is deducted for ticket bookings which don’t get registered in the system; refunds take up to ten days.The railways had hoped...
read more... Here’s what users say about the railways’ unreserved ticketing system app
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Oct 31 2018 (20:07)
Ritzraj~
Ritzraj~   1479 blog posts
Re# 3937675-1              
I think the feedback is genuine. Even I faced similar issues:
1. 20-30 mts accuracy message. Suggestion - If the railways wants to go paperless, UTS should allow people to book paperless ticket even if they are at the platform of a station.
2. if a person changes mobile handset and if there is any season ticktet or any active ticket is there, he will not be able to log in to the app which is really absurd. There are other means to check frauds. Even Banking apps are functioning if a...
more...
person changes handset, then why there is restriction in UTS app. I gave suggestion to UTS customer care keeping WR officials in loop but did not get any revert on that.
I had to pay fine since my handset got damaged beyond repair and i did not know that we need to give handset change information to UTS customer care for syncing active tickets to new handset.
That was really painful. Railways charging fine from people who have already paid the money for ticket is really shameful.
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Oct 31 2018 (20:16)
Ankit^~
Ankit^~   9754 blog posts
Re# 3937675-2              
i never faced any problem with this app in my opinion this is a very good app. on stations like DLI where ATVM are always U/S and huge croud on unreserved ticket counters this app is very usefull there.
second if there would be a facility of booking near track many passenger will travel ticketless and when checking will be done they will book ticket from last station.
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