improve passenger experience, Ministry of Railways decided to upgrade Premium Rajdhani and Shatabdi trains under Project ‘Swarna’. With improved passenger amenities, aesthetics and hygiene standards, Country’s first Swarn Rajdhani (Train no 12313 New Delhi – Sealdah Rajdhani Express) was launched in New Delhi today i.e. 29th November, 2017 at New Delhi Station. Member, Rolling Stock Shri Ravindra Gupta was especially present to introspect the revamped rake.
Under Project Swarna, a detailed programme to significantly improve passenger experience on Rajdhani & Shatabdi trains has been planned in the following 10 dimensions:
i. Coach Interiors
ii. Toilets
iii. Onboard cleanliness
iv. Punctuality
v. Catering
vi. Linen
vii. Staff Behaviour
viii. Security
ix. Onboard entertainment
x. Real Time Feedback
For this programme, Ministry had formed nine teams of two officers each from Railway Board to monitor the progress of work under each dimension of Project Swarna. 14 Rajdhani trains & 15 Shatabdi trains have been selected for the first phase of this Project.
The first revamped rake of Rajdhani under the project was rake of Sealdah Rajdhani (12314 New Delhi-Sealdah) which was launched today from New Delhi.
Salient Features of Ist Swarn Rajdhani :
Base on extensive research, the following features have been introduced on Sealdah Rajdhani:
a) Complete interior painting to an aesthetic International colour scheme and LED lighting to improve illumination.
b) Better hygiene by providing ‘auto janitor’ system in toilets.
c) Health faucets, stainless steel wash basins improved soap dispenser and better quality dustbins, carefully chosen locations for ergonomic convenience.
d) Night signage for easy identifications of berth nos. for enroute entraining passengers.
e) Blanket covers for First AC passengers of two different colours to ensure separate cover in to and fro journey.
f) Built in ladders for First AC passengers for easy access to upper berth.
g) CCTV cameras in doorway area and aisles to monitor any suspect activity with data storage.
h) New design magazine bags with extra pocket for mobile for fitting changing life style.
i) LED lighting over mirrors.
j) Vinyl wrapping of toilet doors for improved aesthetics.
k) Epoxy coating in toilets, provisioning of extra mats in toilet to improve hygienic standards and to give a dry toilet to the passengers with improved cleanliness
l) Polished commodes and basins to make them odour free in every trip.
m) 3 pilot coaches in service to gather passenger feedback and assess journey worthiness.
An expenditure about Rs. 35 lakhs has gone into this rake which translates into less than Rs.2 lakh per coach.
Under Project Swarna, Zonal Railways were given a free hand to develop and innovate to create aesthetic and passenger friendly coach interiors on running rakes to establish new standards in passengers comfort. A target budget of Rs. 50 lakh per rake was allowed for this purpose. The list of Rajdhani and Shatabdi under this project is given below:
Rajdhani Trains covered under Project Swarna:
S No
Railways
Train No.
From
To
1
ECoR
22811/12
Bhubaneshwar
New Delhi
2
ECoR
22823/24
Bhubaneshwar
New Delhi
3
ECR
12309/10
Rajendra Nagar
New Delhi
4
ER
12301/02
Howrah
New Delhi
5
ER
12305/06
Howrah
New Delhi
6
ER
12313/14
Sealdah
New Delhi
7
NR
12439/40
Ranchi
New Delhi
8
NR
12441/42
New Delhi
Bilaspur
9
NR
12453/54
New Delhi
Ranchi
10
SWR
22691/92
Bangalore
H.Nizamuddin
11
SWR
22693/94
Nizamuddin
Bangalore
12
WR
12951/52
Mumbai (BCT)
New Delhi
13
WR
12953/54
Mumbai (BCT)
H.Nizamuddin
14
WR
12957/58
Ahmedabad
New Delhi
Shatabdi Trains covered under Project Swarna:
S No
Railways
Train No.
From
To
1
CR
12025/26
Pune
Secundrabad
2
ECOR
12277/78
Howrah
Puri
3
ER
12019/20
Howrah
Ranchi
4
NCR
12033/34
Kanpur
New Delhi
5
NFR
12041/42
Howrah
New Jalpaiguri
6
NFR
12085/86
12087/88
Guwahati
Dibrugarh/
Naharlagun
7
NR
12039/40
New Delhi
Kathgodam
8
NR
12045/46
New Delhi
Chandigarh
9
NR
12047/48
New Delhi
Firozpur
10
NR
12049/50
New Delhi
Agra
11
NWR
12035/36
Jaipur
Agra
12
SR
12007/08
Chennai
Mysore
13
SR
12243/44
Chennai
Coimbatore
14
SWR
12027/28
Bangalore
Chennai
15
WR
12009/10
Mumbai(BCT)
Ahmedabad
Source:
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