Maan, the train is a hit. The problems you cited exist in almost every sector. Even some prestigious trains are not spared of these mundane IR problems. Instead of branding it "waste," I would politely request you to ask for, rather demand, those facilities as you have a right as a passenger. Of course, I understand your frustration, but these problems are ubiquitous and 22351 is not alone. Please lodge your grievances using pgpportal and let them know of your dissatisfaction in black and white.