Was travellin from CBE-MAS, unfortunately in a general compartment, but luckily on a window seat. I was there at my window seat listening to songs from my mob, as the train approached to the end of the platform, a man waiting at the end suddenly put his hand through the window and snatched my mobile, good that it was attached to my headphone that i pulled it back and with gr8 tug of war and dragging the guy over 5 meters got my phone back but the headset went into pieces. The worst part is that wen i rang the RPF and informed about this, they gave me this reply "Paathukuren Pa" (We ll see), which was totally irresponsible, finally ended with my mobile screen cracked into pieces and with minor nail injuries...Phew...that was one worst trip!!!!!!!!