i had a pleasant experience of booking a CK ticket from MWM PRS today. I went there at around 6.45 AM and was 23rd person in the line for Tatkal ticket booking. Got a CNF ticket quickly at 10.08 itself.
What i liked was the CRS was personally present at the side of the PRS counter to oversee and bookings and he makes sure that all the forms are complete, no on breaks the Queue, no one is submitting more than one forms for booking etc. and this helps the queue to move ahead quickly