Assertion is made by his data. Not by his punctuation. Offcourse it appears rude when you start to replace every full stop with multiple exclaimation. Using an exclamation mark when writing is rather like shouting or raising your voice when speaking. Do google, everything i can't explain here typing.
Regarding occupancy, already told my POV. IR dont decide anything by one day occupancy of lean season that too during pandemic. We can always discuss this in normal full year.