Hi,
If a connecting train is missed due to the very late arrival of the first train, what are the options for the passengers holding a confirmed e-ticket for the connecting train?
Is there an option for refund or being rebooked on another train, especially when all the later trains on the said route are heavily booked and waitlisted?
Case in point, the very...
more... late arrival of Tamil Nadu Express at NDLS (by more than 9 hours) results in missing the connecting train, DDN jan shatabdi, scheduled to leave NDLS for haridwar at 15.25 pm and all the later trains from NDLS to Haridwar are heavily booked.
Would someone be kind enough to respond?
Thanks
Sundar R Selvaraj