Sir/Madam
I got my ticket booked from Railway station phase 11 Mohali vide pnr.no.220-3213035 clearly mentioning boarding instructions from Delhi. But the booking official did not adhered to the instruction and got it from Chandigarh only thereafter in spite of many visits neither the station master is available nor he could rectify the error instead misbehaved. As our journey is from 1st march 2010 and being senior citizen we are in a fix what to do . Kindly solve my problem.