Hi I have booked a wailtlisted eticket yesterday from surat to DOJ-23/01.16 and departure of train @ 9.35am however the ticket remained WL after chart preparation and since i was travelling from ahmedabad to surat i could not check the status of the PNR . I reached Surat today 23rd at 8.30am and then saw that the eticket as not confirmed. To my surprise it was neither showing confirmed nor showing cancelled but only waitlisted. Tried to file TDR but it is not allowing to file TDR too. What to do since i didnt travel and its like being cheated by IR for ticket full fare of rs1900. PNR-8743680416.
Tried contacting Customer care while filing TDR but no...
more... response on number.Emailed and got reply that the WL eticket passengers names gets out of chart and they cant board train.Cancellation & refund is processed by IR after chart preparation for those tickets.
I am confused.
pl guide