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Blog Entry# 1583586
Posted: Sep 06 2015 (10:05)

20 Responses
Last Response: Sep 10 2015 (02:23)
1 Followers
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Sep 06 2015 (10:05)  
 
PKV~
PKV~   25536 blog posts
Entry# 1583586               Past Edits
A lot of discussion has taken place in the past in IRI about change of the passenger's name in case of a reserved ticket. There have been several queries and suggestions as to how this is to be done. The guidelines are available in the FAQ section. But has anyone in IRI reported having successfully undergone this experience of a change of name. Not as far as I am aware.
Well here is documentary evidence of my own endeavour to change reservation in my son's name to that of my daughter. After a great ordeal I emerged triumphant in the end. To begin with the application by my son seeking transfer of the reservation to his sister.
Please
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note the remarks by the Station Manager at the right hand bottom corner .

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Sep 09 2015 (09:31)
maheshsunda~
maheshsunda~   7047 blog posts
Re# 1583586-16              
Agree, but ERS? blame me, I don't get you thoroughly :(
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Sep 09 2015 (21:18)
Ashwinn
Ashwinn   293 blog posts
Re# 1583586-17              
What I mean is, the IR system does not allow a name change, even during emergencies.
So..people are forced to take the law in their own hands and manipulate the "ticket" even though it is not right..hope it's clear now..
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Sep 09 2015 (22:19)
Sai Jinendra^~   3647 blog posts
Re# 1583586-18              
I had successfully done it recently on my journey to Rajasthan in May-2015 with a lot of hustle n tussle.
Mine was ticket booked as Handicapped and my son was booked as escort. Due to his exams he was not able to travel with me, so i decided to take my wife as my escort. So i request a name change for SON to MOTHER.
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I
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approached Chennai Besant Nagar PRS with all necessary documents and xerox. after almost 15-20 min of his best effort with computer he declared that name change for Handicapped ticket can not be done. I had a argument with him that can you show me any rule which shows the same. He answered - As system is not accepting this, it can not be done.
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Next step - I went to CRS at central station PRS, who also sang the same tune..... Finally I decided to meet ACM/ Reservation in 2nd Floor at Moore Market Complex PRS.
Chief Reservation Supervisor / Administration was on duty there. He listen my grievance and made a solution in one moment. He said Name change in ticket booked with handicapped concession can not be done in system but it is permitted manually with full description endorsement on ticket itself. Within 5 minutes he made all endorsement and my work done. I also told him to inform CRS who are not aware of this rule to save passengers from harassment (as this case belong to handicapped passengers, for whom running from pillar to post is very very difficult)......
.
I will post the pic of ticket later with endorsement....

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Sep 09 2015 (22:31)
Sai Jinendra^~   3647 blog posts
Re# 1583586-19              
pics....
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Sep 10 2015 (02:23)
Ashwinn
Ashwinn   293 blog posts
Re# 1583586-20              
Handicapped should be allowed all the facilities, it is truly disgusting IR is putting our differently abled citizens to trouble.
However, what about somewhat healthier people, IR has ruled out such an option whatsoever. There are so many factors which we cannot predict, IR has to accept genuine demands..as it is people are tolerating because they have to go from point A to point B. Our PM has spent approx 75 cr Rs in less than a year on foreign trips, mainly by chartered jet, yet truly deserving common man is treated like dirt by IR..
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