Sir, submitted for betterment of the site. easy reading and fast garnering the detaiils .
More catagory under the blogging will help every one to read as well as post the entries. And may be the searching will automatically be filtered with broad categorisation.e.g. PNR, complaints, suggestions submitted and pending, suggestions locked, food and pantry car on train. Safety, Punctuality.. and you can visualise better how to refine even this post and get into worthy implemented suggestion.
Thank You.