Nashik News : भुसावळ विभागात 52 हजार तक्रारींचे निरसन; ‘रेल मदत पोर्टल’द्वारे प्रवाशांना दिलासाThe Indian Railways has implemented the Rail Help Portal to address passenger grievances and provide immediate assistance. This platform allows passengers to file complaints related to cleanliness, reservation, seating issues, medical needs, and emergency aid through various channels like mobile apps, websites, SMS, helpline, email, and social media. The Bhusawal division...
more... received 52,166 complaints on the Rail Help Portal from April 2023 to March 2024, all of which were resolved within an average of 24 minutes. In the first quarter of this fiscal year (April 2024 to June 2024), 18,831 complaints were received and resolved within an average of 15 minutes. Feedback is collected from passengers after all complaints are resolved.
Indian Railways ne passenger complaints ko address karne aur immediate help dene ke liye Rail Help Portal launch kiya hai. Is platform pe passengers apni complaints cleanliness, reservation, seating issues, medical needs, and emergency aid ke liye mobile apps, websites, SMS, helpline, email aur social media se file kar sakte...
more... hai. Bhusawal division ko April 2023 se March 2024 tak Rail Help Portal pe 52,166 complaints mili, jinhe sabhi ko 24 minutes ke average time me resolve kiya gaya. Is financial year ke first quarter me (April 2024 se June 2024 tak), 18,831 complaints mili aur unhe 15 minutes ke average time me resolve kiya gaya. Sabhi complaints resolve hone ke baad passengers se feedback liya jaata hai.