Bro, first of all they are government employee and they hell did not care about any public issue. But as we are general public we can demand so we will demand. For DRM SR you can tag him and tag Indian Railway & Railway Minister. Or you can personally visit him and give your demand to him or with the help of your area Railway Consultative Committee you can meet with him and give your proposal on this subject.
For your MP you have to be some kind of link so that he can give you his so called precious time. And, if he take interest on this substance then somewhat will happen.
That's...
more... what we can do. We can demand and hope for to be fulfill.
I think it will be helpful to you.