Complaint/suggestion can be registered at 8121281212 by sending an SMS.
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Indian Railways have introduced a System where one can complain from a running train. The SMS about complaint will be acknowledged and attended. Give the Train No.,Bogie No., precise nature of complaint like no water in toilets, no lights, fans not working, security problem or whatever through SMS. The Railway number to which one can SMS is 8121281212. This will help someone in emergency.