Due to much large number of trains, the tracks are getting super saturated thereby badly affecting the punctuality. To alleviate them RM is going full throttle on the DFC and multipling in spite of funds crunch, the results will take some time. Totally disregarding the expert recommendations and advise of IR bureaucrats, all the previous populist RMs from East India in last 25 years have introduced a large number of trains on the NDLS-CNB-ALD-MGS-HWH line which primarily served their states without emphasizing on capacity augmentation. Problems of punctuality is increasing year after year especially during winter season when poor visibility of signals force slowing down/ cancellation of trains.
You are right that for a common citizen, performance matter more than intentions, that...
more... is why shrewed politicians kill the hen during their regime and share many "golden eggs" with citizens and become popular and win elections. The incumbent politician faces the wrath of not giving eggs to public, as who killed the hen matter less and just getting the eggs matter more.
As long citizens shall continue to think that way, the shrewed politicians shall make merry by playing the populist games of subsidy, corruption and inefficient governance, for their vested interests, instead of working hard for the development of nation. As long as pampering public remains top priority for the govt/politicians rather than the national interests, our country can not think of competing with or raising its level to that of China, but shall have to remain contended by comparing it with Pakistan. China could increase its railway network in last couple of decades because, they don't bow before public by being ready to give many times the cost of land to the land owners and getting permission of 80% of the landowners which our vote bank greedy politicians do.