Common problem faced by a lot of people..
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When tkt is booked online the message received States the current waiting number.
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While when charting the done the original waiting...
more... number is used to display the final status.
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Now a common person tries to search his current wl number as indicated in the message he received and finds someone else's name listed... PANIC!
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Simply irctc should send the original as well as current wl number.
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As a writing this a lady is facing same problem and I'm trying to help her out :)