All things shall be given a thought..It isn't that the booking clerk says its Rs.500/- but by the time some else books and final price shoots to Rs.550/- in the end of booking the clerk shall not be at blame but its the system,the passenger has to ready for such...Even now many stand in line enquire and don't want book in WL just cancel the thought of booking..Can't think its a waste of time but just to cancel out the touts to play spoil sport they would want the booking to be online.