Cancellation of I-Tickets can be done at any computerised reservation counter across the country and a cancellation ticket obtained. NO CASH REFUND will be given. Service Charge is also not refundable. The refund amount will be credited to the respective credit card account electronically, the following day of cancellation. Refund of fare shall be made after deduction of cancellation charge of the fare as follows:
If a RAC/waitlisted is cancelled then Rs. 20/- (Per Passenger) shall be deducted If a confirmed ticket is cancelled more than 24 hrs before the scheduled departure of the train, flat cancellation charges shall be deducted @ Rs.70/- for AC First Class/Executive Class, Rs.60/- for AC 2 Tier/AC 3 Tier/First Class/AC Chair car, Rs.40/- for Sleeper Class...
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and Rs.20/- for Second Class. Cancellation charges are per passenger.
If a confirmed ticket is cancelled within 24 hrs and up to 4 hours before the scheduled departure of the train, cancellation charges shall be 25% of the fare subject to the minimum flat rate mentioned in the above clause.
Cancellation of tickets after departure of trains:
I-Tickets can also be cancelled in the above manner, at the boarding station, within 4 hours before the scheduled departure of the train and
Up to 3 hrs after actual departure of train for tickets up to a distance of 200kms
Up to 6 hrs after actual departure of train for tickets up to a distance of 201-500kms.
Up to 12 hrs after actual departure of train for tickets over a distance of 500kms.
In all the above cases, cancellation charges will be 50% of the fare subject to the minimum flat rate mentioned in the above clause.
To cancel tickets after the above period:
Surrender the I-Ticket with the Station Master and obtain a Ticket Deposit Receipt.
Prefer your claim for refund to the following address attaching the original copy of the Ticket Deposit Receipt: General Manager (Operations),
Indian Railway Catering and Tourism Corporation Ltd.
1stFloor, Internet Ticketing Centre
IRCA Building, State Entry Road,
New Delhi - 110055
IRCTC will process the refund claim with the Railway Administration and refund granted by the Railway shall be credited to your credit card account.
Refund claims under above clause may require at least 90days or more for processing.
Cancellation of I-tickets in case of trains cancelled:
I-Ticket can be cancelled up to 72 hrs after the scheduled departure of train at any computerised reservation counter.
The above rules of Indian Railways are subject to change without prior notice