Railway Board Circular No.76, dt.28.9.2007:
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GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
RAILWAY BOARD
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No.2007/TG.I/ 20/P/Tatkal New Delhi, dated: 28 /09/2007
The Chief Commercial Managers,
All Zonal Railways.
The Managing Director,
IRCTC,
9th Floor, Bank of Baroda Building,
16, Parliament Street,
New Delhi - 110 001.
MD/CRIS,
Chankyapuri,
New Delhi - 110 021.
Sub: Amendment in Tatkal Scheme.
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(Commercial Circular No. 76 of 2007)
With a view to improve Tatkal utilisation in those trains in which the
utilisation of Tatkal accommodation is less than 50% in sleeper class on an
average for the whole financial year and to save the botheration of general Wait
Listed passengers to go to reservation counter again to book berths under Tatkal
scheme, it has been decided to give Wait Listed passengers of such trains an
opportunity to opt for booking under Tatkal Quota at the time of buying their
waitlist ticket itself even before start of the advance reservation period of Tatkal
booking for that train. The procedure will be as under:-
(i) CRIS has been asked for making a provision in the software so that
whenever waitlist starts in such trains an appropriate message should
come up on the screen so that the booking clerk can ask the passenger
whether he/she would like to avail the option of Tatkal scheme.
(ii) If the passenger gives the option as "YES", the fares, including Tatkal
Charges, will be charged (without giving any concession except Children
ticket). An indication will be given against the names of such passengers
that Tatkal charges have been collected on such tickets. The booking of
such passengers will be allowedupto 50% of Tatkal accommodation
earmarked in the particular class of the train. The willingness of the
passenger should be obtained on the requisition slip also.
(iii) On the opening day of Tatkal reservation for that particular date, first
such passengers will be given confirmed accommodation out of Tatkal
quota and thereafter rest of the Tatkal accommodation will be made
available for booking by generalpublic. Thus, 50% of the Tatkal quota
will be utilised for such passengers. Remaining 50% will be utilised for
providing Tatkal accommodation as per ARP. Unutilized Tatkal
accommodation earmarked for such passengers will be reverted to Tatkal
quota on the day of opening of Tatkal reservation as per its ARP.
(iv) In case, such a passenger gets confirmed reservation against normal
cancellation, he can seek refundof Tatkal charges paid by him by
obtaining Ticket Deposit Receipt(TDR) after depositing his ticket to
Refund Office within 30 days of date of departure of train and prefer
claim for refund within the timeperiod specified for seeking refund of
normal tickets. The Refund Office would verify the position from the
system and grant refund.
(v) In case these passengers want to cancel the ticket before the ARP of the
Tatkal scheme, refund rules for normal reserved tickets will be
applicable. After the opening of Tatkal reservation, since passengers will
be given confirmed accommodation against Tatkal Quota, Tatkal refund
rules will be applicable for such passengers.
(vi) In such trains, there will be no restriction of booking under Tatkal
Scheme and tickets can be booked as are booked in general quota in the
respective trains.
(vii) CRIS will make necessary modification in the software forthis purpose
and shall inform the date of implementation to all Zonal Railways and
Board's Office. In the meantime zonal railways may identify the trains
on which this facility is to be provided.
This scheme should be implemented on an experimental basis for a
period of six months and reviewed thereafter on the basis of feedback received.
Zonal Railways may send feedback on this account after four months of
implementation of this scheme.
Necessary instructions may be issued to all concerned under intimation
to this office.
This issues with the concurrence of Finance Directorate of Ministry of
Railways.
(O. P. Chawla)
Director Traffic Commercial (G) - II
Railway Board.
No.2007/TG-I/ 20/P/Tatkal New Delhi, Dated: 28 /09/2007
Copy to:
FA & CAO, All Zonal Railways
Director (Audit) All Zonal Railways
For Financial Commissioner