I think its not their mistake but mistake is of people staying their cant fight for the language what they need on tickets if same happen at Hubli/Dharwad/Belagavi/Mysuru/bengaluru/SMET/DVG/Bijapur their will be strong demand for such things. And also border cities are always tend to fall in such problems. but Both the railway zone and ppl residing their could have sorted the issue of langauge on ticket officially but what is inside job of this problem is really known to the local raichur member who can put light on this..