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Blog Entry# 2389635
Posted: Aug 24 2017 (18:04)

15 Responses
Last Response: Aug 25 2017 (12:50)
Rail Fanning
57245 views
27

★★★
Aug 24 2017 (18:04)   06769X/Palakkad Town - Palani Passenger Special (UnReserved) | PDGM/Pudunagaram (2 PFs)
guest   6732 blog posts
Entry# 2389635            Tags  
Pudunagaram, a station in PGT-POY line ,Welcomes the Only Pair of Train that Halts/Passes through the Station and that too NOT in Daylight (In both direction of the train) !!
The route is Desperately Waiting for Some Trains even after 2 years of CRS after the GC.
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1

Aug 24 2017 (23:33)
vipinpv~
vipinpv~   316 blog posts
Re# 2389635-13              
Earlier when twitter complaints started, it was very effective, now days it depends on how you tweet, its like escalation matrix in organization, you mark boss in CC better chance of successful response. i have had following success.
1. Getting overcharging shops in MAS reported/closed.
2. Getting coach attender to work
3. Getting on board cleaning staffs to work instead of taking a free
...
more...
ride.
3. Reporting incidents of unreserved people getting totally uncontrollable where there is a load of them, occupying reserved coaches at night and getting RP/RPF to act. etc.
positive tweets appreciating positive stuff, has been re tweeted many times by even RMs official id.
On the negative side,
1. Bringing to notice progress of project's
2. New trains
3. operational aspect etc.
have got standard canned responses, i still do it more or less like a reminder service.
Recently i have tried to raise issues in COMS application, as well

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Aug 25 2017 (08:55)
Sathish S~   788 blog posts
Re# 2389635-15              
try PG Portal Too..
Does COMS gives Proper reply?or just like twitter giving noted you suggestion etc.. ?
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Aug 25 2017 (09:38)
vipinpv~
vipinpv~   316 blog posts
Re# 2389635-16              
COMS issue updates are via email and status is available on the COMS website where we can search using any of the fields to see all complaints tracked against that id. Going by the status update cycle it looks genuine as of now.. have tried only once.
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Aug 25 2017 (12:50)
RFIR~
RFIR~   6812 blog posts
Re# 2389635-17              
This is a good help for us. In any case i guess lot depends on the people also. The previous DRM of TVC was extremely prompt to reply and post relevant updates on twitter. PGT twitter handle only highlights cases of lost & found.
Nowadays TVc twitter seems to be handled by some amateur person....found too many errors in many of their posts, names being mentioned incorrectly etc.
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